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Citizen Charter

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Citizen Charter

Our MottoHealthy Citizen , Healthy India .

                           Let people know what we can do for them .

 

This charter seeks to provide a framework which enables our users to know services available in our Hospital and medical college. 

This is a Medical College and Hospital for  teaching, education , patient care  and  research .

We insist that all our patients , relatives and students receive courteous and prompt attention. Also we wish that our institute train people to live healthy life style and in turn people will train others for the same. 

Objectives:

  • To provide high quality care according to the health needs of the catchment population
  • To facilitate patient satisfaction by service and ensuring the dignity and rights of patients and other stakeholders.
  • To provide a safe and conducive work environment for staff
  • To ensure accountable, consultative and transparent management process.
  • To provide basic and continuing education for staff.
  • To integrate with district and state health system, by providing referral systems, technical, and logistic support to primary and community health care.

In order to improve the quality of the Hospital and bring it to the level of national standards of NABH following recommendations were given on the basis of Structure, Process and Outcome.

OPD Services in various specialities:

Medicine & allied Specialties

  • General Medicine
  • Paediatrics
  • Tuberculosis & Respiratory Diseases
  • Dermatology, Venereology & Leprosy
  • Psychiatry

     Surgery & allied Specialties

  • General Surgery
  • Orthopaedics
  • Ophthalmology
  • Oto­rhino­ laryngology ( ENT )

     Obstetrics & Gynaecology

                            Obstetrics Gynaecology 

In OPDs specialists are available for consultation.

OPD services are available on all working days excluding   Sundays and Gazetted Holidays from 9.00 a.m. to 5.00 p.m. from Monday to Friday and from 9.00 a.m. to 1.00 p.m. on Saturday.     

Services

  • Reception
  • Registration Counter
  • Spacious OPD Complex each for every specialty with good seating arrangement for Doctors, waiting hall for patients and relatives
  • Indoor wards – clean, well equipped and manned Operation Theater Complex
  • 24 x 7 Casualty Services
  • ICU, ICCU, SICU, PICU, NICU
  • Medicines to Indoor and OPD Patients. X­ray
  • Sonography
  • C.T. Scan
  • Central Clinical  laboratory working 24 x 7  for
  • Hematology
  • Biochemistry
  • Pathology
  • Microbiology
  • Blood Bank     24x7
  • Medical Stores
  • Kitchen ­ Very good quality food , provided  free of cost  two times in day
  • Laundry
  • Cafeteria – Available  for staff, patients and their relatives
  • Mortuary facility available
  • Bio­ Medical waste Management

Laboratory Services

Routine :­ Laboratory Services are provided in the field of (as available)

  • Bio­chemistry
  • Microbiology
  • Haematology
  • Cytology
  • Histopathology including FNAC

There is a Central Collection Centre for receiving and collecting various specimens for testing.The timings for receiving specimens are at OPD­ 9:00 a.m to 5:00 p.m & IPD­Round the clock.

Emergency 

Emergency Laboratory Services are available 24 hours for limited tests relating to clinical Pathology, Bio­chemistry,Microbiology and Radio­diagnosis.

    Casualty & Emergency Services :­

All Casualty Services are available round the clock.

  • Duty Doctor is available round the clock.
  • Specialist doctors are available on call from resident doctors.
  • Emergency services are available for all specialities as listed in the OPDServices.

     Operation theatres

Operation Theatres functions round the clock. In serious cases, treatment/management gets priority over paper work like registration and medico­legal requirements. The decision rests with the treating doctor

Indoor Patient Services

 

All wards provide free indoor patient care.

Emergency wards admit emergency cases medical and surgical problems. There is a 22 bedded Intensive Care Unit for the care of seriously ill patients. There are 3 labour rooms for conducting deliveries round the clock.

Nurseries provide necessary care to the new­borns – normal as well those born with the disease. All indoor patients receive treatment under the guidance and supervision of Senior Doctors. Outside office hours, treatment is given by the doctor on duty and specialists are available on call. Diet is provided to all patients in all wards.

Every patient is given one attendant pass and one pass for tiffin those who are taking home diet and not from the Hospital. Patients taking hospital diet are not allowed to take home diet and vice versa.

Visitors are allowed only between 5.00 p.m to 7.00 p.m

 

.Location

 

          It is located at  Dharpur village on Unjha – Patan road  in  Patan district of  North Gujarat . 

    Contact Us

Hospital Enquiry : 02766-265401
Casuality service : 291616
Medical superintendent : 02766-265222
Hospital FAX No.  : 02766-265235

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